SHIPPING & RETURNS

SHIPPING & RETURNS  

 

International

DHL 30 USD; 7-14 business days.

*Once the order is confirmed, we are unable to change the shipping address.

*You will receive an email notification with tracking information once your order has been shipped. Please note: the tracking information will be updated online one business day after shipment.

*All international shipments are DDU (Delivered Duty Unpaid), and customers are responsible for any import fees at the customs border.

 

Return Policy

*Shipping fees are non-refundable;

*For returns from outside China, customs fees will be deducted from the refund amount (we are required to pay customs fees for returned items from outside the EU, and these fees depend on the cost of the returned item);

 

Items are eligible for a refund if they meet the following conditions:

*The item must be in its original condition, unworn, unwashed, and unused;

*The item must be shipped within 14 days of delivery;

*The return package must include the order number, original packaging, and all additional contents;

*Return shipping fees are the responsibility of the customer.

 

Contact

richchihuahua@outlook.com